NURSE MANAGER, OPERATIONS, Operating Room, Duke University Hospital

  • Requisition Number: 401547296
  • Department: DUKE HOSPITAL
  • Location: Durham
  • Type of Position: Regular
  • Shift: Rotating
  • Specialty: Management/Leadership
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Nurse Manager, Operating Room – Duke University Hospital – Days/Evening

Duke University Health System- Duke University Hospital seeks to hire a Nurse Manager, Operations who will embrace our mission of Advancing Health Together.

The Nurse Manager, Operating Room will have clinical oversight of 40-50 FTE in high-functioning units with strong clinical outcomes/metrics. There are peer-level leaders over multiple service lines. The position reports to our Clinical Operations Director.

Work Hours and Shift : 24/7 accountability, onsite primarily Monday-Friday, late morning to early evening.

Department Profile:
Duke University Hospital is comprised of three surgical sites; Duke Hospital ,which is a 24-hour, 7 day a week, Level 1 Trauma Center with 35 Operating Rooms connected to the Duke Medicine Pavilion (DMP) with 18 operating rooms. Additionally, we have an Ambulatory Surgery Center with 9 operating rooms and Eye Center with 6 operating rooms. We facilitate a streamlined approach to serving patients within the continuum of surgical care while maintaining high standards of excellence. By becoming part of the Duke Surgical Services team, you will have opportunities to participate in national and international research, education, and cutting edge technologies.

• General Surgery
• Cardiothoracic
• Orthopedics
• Plastics
• Neurosurgery
• Otolaryngology Head & Neck (ENT)
• Gynecology
• Urology
• Robotics
• Transplant


Duke Nursing Highlights:
• All three Duke Hospitals have received Magnet designation for excellence in nursing.
• Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Quality of Life: Living in the Triangle!
• Relocation Assistance!
• Tuition Reimbursement & Loan Forgiveness!

Duke North /DMP Surgical Services includes eight specialties offering new and exciting opportunities in both adult and pediatrics using the latest technological advancements including two intraoperative MRI suites and two intraoperative CT suites. Duke Ambulatory Surgery Center also incorporates a variety of services that provide outpatient procedures offering the latest technology for adult and pediatric patients. Our Eye Center operating rooms provide highly specialized surgery for all ophthalmology including; glaucoma/corneal transplant, cataracts, vitreo-retinal, Neuro-ophthalmology and pediatrics.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, diabetes and endocrinology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

Position Description

Manage and supervise functions of assigned patient care area on a 24 hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.

Work Performed

Participate in the development of the clinical areas' strategic and operational plans Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care. Interface with patients and families to ensure that care is consistent with their expectations.

Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization. Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace. Assure coordination/participation of unit based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis.

Ensure compliance with clinical patient care standards and established policies and procedures. Maintain clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff. Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control. Communicate requirements to staff, and hold staff accountable to established requirements.

Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Coordinate QC/PI activities with appropriate staff. Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.

Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies. Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery.

Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures. Collaborate with the Director of Clinical Operations to determine fiscal requirements of assigned unit(s), and prepare budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service.

Develop action plans in conjunction with the Director of Clinical Operations to ensure budget and resource efficiency, and satisfaction with patient care delivery. Perform other related duties incidental to the work described herein. Management/Leadership